Privacy Policy

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. About Us

Wing Snob is a food service business operating within the United States. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant consumer protection regulations.

Our contact details for all privacy-related matters are as follows:

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected by Wing Snob through the following channels:

• Our website located at mealwingsnob.rest
• Online food ordering systems, reservation platforms, and related digital tools
• Customer loyalty programs or promotional sign-ups
• Email communications, contact forms, and customer support interactions
• Social media pages and digital advertising campaigns managed by Wing Snob
• In-person interactions where you voluntarily provide personal data

This policy does not apply to third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party platforms you visit independently.

3. Information We Collect

We collect several categories of personal information depending on how you interact with us. Below is a detailed breakdown of what we collect and the sources from which it is obtained.

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address (street, city, state, ZIP code)
• Account username and password (stored in encrypted form)
• Date of birth (where required for age verification or promotional purposes)
• Payment information (credit/debit card details processed securely through third-party payment processors — we do not store full card numbers)

3.2 Order and Transaction Data

To fulfill your food orders and manage your relationship with us, we collect:

• Order history, including items purchased, quantities, customizations, and special requests
• Order dates, times, and delivery or pickup preferences
• Transaction amounts, payment methods, and refund records
• Loyalty points or reward program activity
• Promotional codes or discount vouchers applied

3.3 Usage and Behavioral Data

When you browse our website, we automatically collect certain technical and behavioral information, including:

• IP address
• Browser type and version
• Operating system and device type
• Pages visited and time spent on each page
• Referring URLs (how you arrived at our website)
• Links clicked and navigation paths through the site
• Search queries entered on our website
• Session duration and frequency of visits

3.4 Device Information

We collect information about the device you use to access our website, including:

• Device identifiers (e.g., mobile advertising ID, device fingerprint)
• Screen resolution and display settings
• Network connection type (Wi-Fi, mobile data)
• Geographic location data (approximate, based on IP address or, if permitted, GPS data from mobile devices)
• Time zone settings

3.5 Communications Data

If you contact us via email, phone, or online forms, we may retain:

• The content of your messages, inquiries, or complaints
• Records of your communication history with our team
• Customer support tickets and resolution notes
• Feedback, reviews, or ratings you submit

3.6 Cookie and Tracking Data

We use cookies, pixel tags, web beacons, and similar tracking technologies to collect data about your interactions with our website. Please see Section 9 (Cookie Usage) for full details.

3.7 Information from Third Parties

We may receive personal information about you from third-party sources, including:

• Third-party food delivery platforms (e.g., DoorDash, Uber Eats, Grubhub) if you place orders through those services
• Social media platforms when you interact with our pages or use social login features
• Analytics providers and advertising networks
• Payment processors and fraud prevention services

4. How We Use Your Information

Wing Snob uses the personal information we collect for the following lawful purposes:

4.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, whether for delivery or pickup
• Managing your account and maintaining accurate records
• Processing payments and handling refunds or chargebacks
• Communicating order confirmations, updates, and delivery tracking information
• Providing customer support and resolving complaints or disputes
• Administering loyalty programs and promotional rewards

4.2 Website Operations and Improvement

• Ensuring the technical functionality, security, and performance of our website
• Diagnosing and fixing technical errors or bugs
• Conducting internal analytics to understand how users interact with our site
• Improving our menu, pricing, and overall user experience based on behavioral data
• Testing new features and conducting A/B testing

4.3 Marketing and Promotional Communications

With your consent or where otherwise permitted by law, we may use your information to:

• Send you promotional emails, newsletters, and special offers about Wing Snob's products and services
• Notify you about new menu items, seasonal promotions, and limited-time deals
• Deliver targeted advertising through social media platforms and third-party ad networks
• Conduct customer satisfaction surveys and request reviews
• Personalize your experience on our website based on your order history and preferences

You have the right to opt out of marketing communications at any time. See Section 10 (Your Privacy Rights) for more information.

4.4 Legal Compliance and Safety

• Complying with applicable federal and state laws, regulations, and legal processes
• Preventing, detecting, and investigating fraud, unauthorized access, or other illegal activities
• Protecting the rights, property, and safety of Wing Snob, our customers, and the public
• Enforcing our Terms of Service and other agreements
• Responding to lawful requests from law enforcement or regulatory authorities

4.5 Business Operations

• Managing internal administrative and operational functions
• Conducting financial reporting and auditing
• Planning business development, expansion, or restructuring activities
• Evaluating or executing potential mergers, acquisitions, or asset sales

5. Sharing Your Information with Third Parties

Wing Snob does not sell your personal information to third parties. However, we may share your information with trusted parties in the following circumstances:

5.1 Service Providers and Vendors

We engage third-party companies and individuals to perform functions on our behalf. These service providers have access to personal information only to the extent necessary to perform their services and are contractually required to maintain confidentiality and data security. They include:

• Payment processors (e.g., Stripe, Square) — to securely handle payment transactions
• Delivery and logistics partners — to fulfill delivery orders
• Email and SMS marketing platforms — to send you communications
• Cloud hosting and infrastructure providers — to host our website and databases
• Analytics providers (e.g., Google Analytics) — to analyze website performance and user behavior
• Customer support software providers — to manage support tickets
• Fraud prevention and identity verification services

5.2 Third-Party Food Delivery Platforms

If you place an order through a third-party delivery platform such as DoorDash, Uber Eats, or Grubhub, those platforms operate under their own privacy policies. Wing Snob may receive certain information about you from these platforms in order to fulfill your order and manage our business relationship.

5.3 Legal Requirements and Law Enforcement

We may disclose your personal information when required to do so by law or in response to valid legal processes, including:

• Court orders, subpoenas, or other legal demands
• Requests from federal, state, or local government authorities
• Regulatory investigations or compliance requirements
• Situations where we believe disclosure is necessary to protect our rights or prevent harm

5.4 Business Transfers

In the event that Wing Snob undergoes a merger, acquisition, sale of assets, or other business reorganization, your personal information may be transferred to the acquiring entity as part of that transaction. We will provide notice before your information is subject to a different privacy policy.

5.5 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so.

6. Data Security

Wing Snob takes the security of your personal information seriously. We implement a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, loss, misuse, alteration, or destruction.

6.1 Technical Safeguards

• SSL/TLS encryption for all data transmitted between your browser and our website (HTTPS)
• Encryption of sensitive data at rest, including passwords and payment-related information
• Firewalls, intrusion detection systems, and network monitoring
• Secure, access-controlled cloud infrastructure
• Regular security patches and software updates

6.2 Administrative Safeguards

• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Confidentiality agreements for all staff handling personal information
• Regular employee training on data privacy and security best practices
• Vendor due diligence and data processing agreements with all third-party service providers

6.3 Incident Response

In the event of a data breach or security incident that affects your personal information, Wing Snob will notify affected individuals and relevant authorities as required by applicable law, including applicable US state data breach notification statutes. We will provide timely information about the nature of the breach and the steps being taken to address it.

7. Data Retention

Wing Snob retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention guidelines are as follows:

When personal data is no longer needed, we securely delete or anonymize it in accordance with industry best practices.

8. Children's Privacy

Wing Snob's website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect, process, or solicit personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.

If you are under 18, you may not use our services without parental or guardian supervision, and you must not submit any personal information to us directly. If you are a parent or guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will promptly investigate and delete such information from our records.

We do not direct marketing communications toward minors, and we take reasonable steps to ensure that our website does not inadvertently collect personal data from users under the age of 13.

9. Cookie Usage

Wing Snob uses cookies and similar tracking technologies on our website to enhance your browsing experience, analyze site traffic, and support our marketing activities. Below is a brief overview of how we use cookies.

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly. These include session cookies that keep you logged in and remember your cart contents during an order.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data. We use tools such as Google Analytics for this purpose.
• Functional Cookies: Remember your preferences, such as your saved delivery address or preferred language settings.
• Marketing and Advertising Cookies: Used to deliver relevant advertisements across the web and on social media platforms. These cookies track your browsing activity to help us personalize our promotional messaging.

9.2 Your Cookie Choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders. Most browsers allow you to:

• View which cookies are stored on your device
• Delete all or specific cookies
• Block cookies from specific or all websites
• Set preferences for cookie acceptance

For detailed information about our cookie practices, including a full list of cookies used and instructions for managing your preferences, please refer to our Cookie Policy available on our website.

10. Your Privacy Rights

Depending on your location within the United States, you may have a variety of rights with respect to your personal information. Wing Snob is committed to honoring these rights in accordance with applicable law.

10.1 General Rights (All US Residents)

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., information we are required to retain for tax or legal compliance).
• Right to Opt Out of Marketing: You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly.
• Right to Data Portability: You may request your personal data in a structured, commonly used, and machine-readable format.

10.2 How to Submit a Privacy Request

To exercise any of your rights, please contact us using the following methods:

• Email: [email protected]
• Website: mealwingsnob.rest

We will respond to your request within 45 days of receipt. In some cases, we may need additional time (up to 90 days total) and will notify you accordingly. We may need to verify your identity before processing your request to protect your information from unauthorized access.

10.3 California Residents — CCPA/CPRA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023:

• Right to Know: You have the right to know what personal information we collect, use, disclose, and sell (if applicable) about you.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information.
• Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale of your personal information or the sharing of your information for cross-context behavioral advertising. Wing Snob does not sell personal information; however, if you wish to exercise this right, contact us.
• Right to Limit Use of Sensitive Personal Information: You have the right to direct us to limit our use of sensitive personal information to that which is necessary for performing services.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. We will not deny you goods or services, charge different prices, or provide a lower quality of service because you exercised a CCPA right.
• Authorized Agent: You may designate an authorized agent to submit requests on your behalf. We will require verification that the agent has your permission.

To submit a California privacy request, contact us at [email protected]. You may also submit requests twice in any 12-month period at no charge.

10.4 Residents of Other States

Residents of states including but not limited to Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and Texas may also have privacy rights under applicable state law, including rights to access, correct, delete, and opt out of certain data processing activities. Wing Snob honors requests from residents of these states to the extent required by applicable law. Please contact us using the details provided in this policy to submit any such request.

11. International Data Transfers

Wing Snob is a food business operating within the United States. Our primary servers and data processing activities are located in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website and services from outside the United States, you acknowledge and consent to the transfer of your personal information to the United States. We take appropriate steps to ensure that any international transfers of data comply with applicable privacy laws and that your information receives an adequate level of protection wherever it is processed.

If you are located in a jurisdiction with specific data transfer restrictions (such as the European Economic Area or the United Kingdom), please contact us at [email protected] to discuss applicable safeguards and transfer mechanisms in place.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or embedded services (such as Google Maps for location functionality or third-party payment portals). Wing Snob is not responsible for the privacy practices of these external sites and services. We encourage you to review the privacy policies of every website you visit or service you use that is not operated by Wing Snob.

When you interact with social media sharing buttons or follow us on platforms such as Facebook, Instagram, or X (formerly Twitter), those platforms may collect information about you independently. Your interactions with those platforms are governed by their respective privacy policies.

13. Changes to This Privacy Policy

Wing Snob reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website informing users of the update
• Where required by law or where we deem it appropriate, notify you directly via email

Your continued use of our website and services after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. How to File a Complaint

If you believe your privacy rights have been violated or you have concerns about how Wing Snob has handled your personal information, we encourage you to first contact us directly so we can attempt to resolve the matter:

• Email: [email protected]
• Website: mealwingsnob.rest

We take all privacy complaints seriously and will investigate your concern promptly and in good faith.

14.1 Federal Trade Commission (FTC)

If you believe that Wing Snob has engaged in unfair or deceptive practices in connection with the collection or use of your personal information, you may file a complaint with the United States Federal Trade Commission (FTC), which enforces consumer protection laws including the FTC Act:

• FTC Online Complaint Portal: reportfraud.ftc.gov
• FTC Website: www.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

14.2 California Residents — California Privacy Protection Agency (CPPA)

California residents who believe their CCPA/CPRA rights have been violated may also file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office:

• California Privacy Protection Agency: cppa.ca.gov
• California Attorney General: oag.ca.gov/privacy/ccpa

14.3 State Attorneys General

Residents of other US states may also file complaints with their respective state attorney general's office if they believe their state privacy rights have been violated. Contact information for state attorneys general can be found at the National Association of Attorneys General website: www.naag.org.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or Wing Snob's privacy practices, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and transparently.

This Privacy Policy was last reviewed and updated on June 12, 2026. It is effective as of the same date.